Shipping Policy
Policy Overview
This Shipping Policy applies to all orders placed on the Oh Polly discount e-commerce platform ohpollysale.it.com, standardizing the shipping rules, processing cycle, delivery time and related service standards for all global orders. All services stipulated in this policy are applicable to all regional customers of the platform, ensuring standardized and transparent shipping services for every order.
Order Processing Time
After customers successfully place and pay for orders on ohpollysale.it.com, our professional warehouse team will complete order review, product inspection, packaging and delivery procedures within 1 to 3 working days. We will strictly check the style, size, quality and packaging of each product before shipment to ensure that the goods delivered to customers are intact and flawless. Orders placed on non-working days will be processed sequentially on the first working day.
Global Delivery Cycle
The platform provides unified global delivery services for all orders, with a fixed delivery cycle of 6 to 12 working days for all regions. There is no regional difference in the delivery time, and no additional expedited delivery service is provided. The specific arrival time will be slightly affected by regional logistics efficiency and customs clearance progress, but we will always track the logistics status of each order to ensure stable and timely delivery of goods.
Shipping Fee Standard
ohpollysale.it.com implements a full-site free shipping policy. All products in the platform do not set any shipping fees, and customers do not need to bear any additional logistics costs when purchasing any items. All order settlements on the platform are based on USD currency, and all shipping-related expenses are fully borne by our platform.
Logistics Tracking Service
After the order is shipped, we will generate a unique logistics tracking number and update the logistics information to the customer’s order background in real time. Customers can check the real-time transportation status of the goods through the tracking number at any time. If there is any abnormal logistics situation during the delivery process, customers can contact our customer service team for processing in a timely manner.
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