Terms of Service
Service Overview
ohpollysale.it.com is a professional cross-border e-commerce platform operating Oh Polly high-quality womenswear business as an authorized reseller. We provide global users with full-range Oh Polly style sales, regular new product updates, global free shipping, exclusive discount activities and complete after-sales supporting services. These Terms of Service standardize all service contents, service standards and responsibility boundaries of the platform, which are binding on both the platform and all users.
Platform Service Content
The core services provided by ohpollysale.it.com include online display and sales of London-designed Oh Polly womenswear, covering daily versatile staples and high-end exclusive occasionwear. The platform maintains regular new arrivals to keep the product trend updated, and provides all users with a permanent discount of up to 70% off. At the same time, we provide users with one-stop supporting services including online order placement, real-time order query, global logistics distribution, free after-sales return and formal refund processing.
Service Standard Specifications
In terms of service efficiency, we uniformly implement 1-3 working days order shipment and 6-12 working days global delivery standards to ensure stable and efficient order processing. In terms of after-sales service, we strictly implement 60-day free return and 5-10 working days refund processing rules to fully protect user shopping rights and interests. All platform transactions are settled in unified USD, with zero shipping fee for all orders, bringing users high-cost-performance and standardized shopping services.
Service Responsibility Boundary
The platform will strictly perform service obligations in accordance with the published policies and terms, and provide users with standardized product sales, logistics distribution and after-sales services. We will try our best to ensure the normal operation of the website and the stability of service functions, but we will not be liable for service interruptions or abnormal problems caused by objective factors such as network failures, policy adjustments and force majeure. Users shall abide by the platform terms during the service use process, and bear the responsibilities and risks caused by their own improper operation.
Service Optimization & Update
ohpollysale.it.com will continuously optimize platform service content and service quality according to user feedback and industry development trends, upgrade website functions, enrich product categories, and improve after-sales service systems. We reserve the right to adjust service rules appropriately according to operation needs, and all adjusted service terms will be displayed on the website page in a timely manner to ensure user知情权. The final interpretation right of these Terms of Service belongs to ohpollysale.it.com.
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